"Total quality management"...
"Total quality management" (TQM) a universal that is being actively espoused through the Associated General Contractors of America, was a theme that permeated AGC's novel annual convention in Dallas. A forum forward TQM, which drew an estimated 450 attendees, was undivided of the most popular convention sessions. It included a presentation by way of J. Doug Pruitt, executive vice president of Tucson Ariz.-based contractor Sundt Corp., about the TQM program newly established in the company's building division. Sundt decided to implement it after 60 management and supervisory employee
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